FAQ

  • Can I cancel my order?
    • No, unfortunately Christmas orders cannot be cancelled after Sunday 12th December.
  • Can I make any changes to my Christmas order?
    • No, unfortunately we cannot process any changes to Christmas orders after Sunday 12th December.
  • When do you deliver?
    • Christmas orders will be delivered on your selected date between the 18th and 24th December. 
      (We still do normal deliveries and orders through www.vicsmeat.com.au)
    • Deliveries will be made between 7:00AM and 6:00PM.
  • Can I pick up?
    • No, we are delivering only for our Christmas site orders.
  • Got a question?
    • We have an experienced Customer Care team available to answer any questions you may have. Our team is available between 8:30AM and 5:00PM Monday to Friday, and 7:00AM - 2:00PM on Saturdays. 
    • You can reach our Customer Care Team on: 1800 8427 6328